(Business must have been in operation for at least five years)

  • Responsiveness to Change:
    Did the company demonstrate a responsiveness to change in the improvement process: financing (e.g. employee purchase), corporate restructuring, product redesign, marketing strategy, approach to services, etc.?
  • Operating Success:
    Over the last five years, has the company increased its sales? Has the business strengthened its position in the marketplace? Is it currently financially stable? Do employees have job security? Are there other measurable variables to show the significance of the improvement?
  • Growth Prospects: 
    What is the company’s growth potential? Will market conditions allow its progress to continue?
  • Management Capabilities:
    Is there any training program for staff development and is this encouraged? Did management make personal sacrifices to effect the improvement?